| Checking Eligibility of Insurance |
| May I know whether member effective and termination date |
| If eligible- | If not eligible- |
| May I know the TFL | May I know whether member has any other insurance/policy with u |
| May I know whether you are acting as primary or secondary |
| May I know the claim mailing address | If yes | If No |
| May I know the EPID | May I know the insurance Name, Policy id# and Contact# |
| May I know the fax# and whose attention the claim should be faxed |
| May I know the call ref# |
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