| Claim denied for Lack of information which is needed for adjudication – Denial Code CO 16 |
| 1 | May I know the Claim received date |
| 2 | May I know the claim was denied |
| 3 | May I know what information is required to process the claim |
| 4 | May I know from whom the required information is needed whether patient/provider |
| 5 | May I know whether any letter sent to patient/Provider |
| 6 | If Yes | If No |
| 7 | May I know when the letter was sent to patient/provider | Could you please send a letter to patient/Provider |
| 8 | Is there any response from the patient/provider |
| 9 | If Yes | If No |
| 10 | Could you please send the claim back for reprocess | Could you please send one more letter to patient/Provider( as per Client specific) |
| 11 | May I know the claim# |
| 12 | May I know the call ref# |
